WhatsApp has announced that, thanks to having a huge and captive audience, it's getting ready to make the experience just a little bit worse for everyone. So prepare thyself for three new ad features which are being rolled out globally across the popular messaging app ().
The messaging platform is owned by Meta, and claims to have 1.5 billion global users. The new ads will not appear in peoples' private chats, say WhatsApp, nor will any of your (encrypted) message contents be used to personalise ads. Instead WhatsApp will use the location and language of the user to tailor ads, alongside their follows and what ads they interact with.
"Obviously there's overlap," said Cathcart, stroking a small and hairless white cat (I made that bit up). "We have stories on Instagram and stories on WhatsApp, and we now have a way for businesses to promote themselves in both, and we think that's a good thing."
For his part, Navarra thinks this is the beginnings of Meta "trying to to turn WhatsApp into a platform without users realising it, and if they move too fast or it starts to feel like another ad network, people might disengage or, maybe worse, distrust the app."
WhatsApp is also pushing this change on users not long after adding Meta's AI tool to the app, which sparked a backlash from users angry they couldn't opt out. Meta's handling of WhatsApp now stands in stark contrast to privacy-focused messaging app , where the leadership "no AI clutter, and no surveillance ads, whatever the rest of the industry does."
I suspect that recent AI backlash may be why these WhatsApp ads are initially hived-off in a side feature of the app, but of course that doesn't mean that's where they're [[link]] going to live forever. "I want to stress this won't affect your inbox," said Cathcart. "If you're only using WhatsApp for messaging, you're not going to see this." He neglected to add "for now."